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  • Merry Christmas from MR LCD

    Posted on December 21st, 2011 Michael Drummond No comments
    MR LCD | Special Offers | Christmas Together at EV Church
    Our gift to you…
    Dear Laura The team at MR LCD just wanted to take a moment to wish you much joy at Christmas, and love and peace for the New Year.We will be open every week day until 30th December, including public holidays.
    We will be closed for the first week of January (2nd-6th) as we take a family holiday, first one in 18 months!

    Please spread the holiday cheer by sharing this email:

    Facebook Like Button Twitter Tweet Button

    MR LCD Christmas Gift – Ask Michael for $5.50 off your next invoice, print a copy of this email to redeem (valid until 31st January 2012)

    In the New Year there will be a lot of exciting new things happening with MR LCD and we look forward to working with you.

    Kind regards, Michael & Laura MR LCD

    MR LCD | Special Offers | Christmas together at EV Church
  • August 2011 Price Restructure and Facebook

    Posted on August 24th, 2011 Michael Drummond No comments

    Price Restructure

    As of today’s date, 24th August 2011, MR LCD will be changing the way that we charge for services.
    Our first half hour will still be $77. From then on, we will be charging in   half hour lots, at $55 per half hour.

    Facebook

    So you know Facebook exists, but when you try to   visit www.facebook.com  all you find is a sign up page and very little information. The biggest   advice I can give to anyone dipping their toes into the ocean of Facebook is   *have a go*. Just play around, there’s little to nothing that can go   seriously wrong, and you will find that you learn so much as you go!There are so many things you can do on Facebook,   and it seems that every individual uses it completely differently. I love to   play the games on there, and to read what other people have put as their   “status updates”, which help to give a 140 character snap shot into   their lives. I have also found over the past little while, that putting my   updates as to my surgeries and pain relief has helped to let many people know   in one go how I am and what’s going on. This has led to great conversations   the next time I see them in person, and has helped us to feel that it hasn’t   been weeks or months since we last caught up, instead only as long since   their last update. I also find it such an easy way to share my photos with   the people I love, but I have made very sure to set up my privacy settings so   that I can limit who sees the photos, especially of my kids!

    Facebook is also becoming used more often as a   way for various companies to communicate with their consumers. You visit the   page and select Like (next to the name) and then any information from that   page will be shown in your news feed
    Dominos Australia use their Facebook page (visit here) to let you know about new pizzas and   deals, but also to listen to their customers feedback.
    Local Photographer Lisa Lent uses her Facebook page (visit here) to also let her customers know about   specials, but to showcase her latest work, providing an easy way for people   to share on Facebook their photos from their wedding or other photo shoot.
    TV Shows like Glee also have their own Facebook page (visit here)   to keep their fans up to date with the latest news about the show and its’   stars, and often send information through this medium that is only available   to people through Facebook

    MR LCD also has a Facebook page (visit here) which at the moment is looking very bare,   but will be filled with hopefully useful information in the weeks and months   ahead! Please come and visit our page and Like us on Facebook!

     

     

  • July 2011 Newsletter

    Posted on July 19th, 2011 Michael Drummond No comments

    Personal Update

    It’s been a long time between emails, and for that I apologise.  For those of you who have been long term customers of MR LCD, you may know that I have been suffering with constant pain for many years, which had escalated to becoming unbearable over the last two years.  The great news is that thanks to a fantastic surgeon who decided to look past the reports and actually look at my physical symptoms, I have had the nerves released in both of my elbows and wrists, which has resulted in almost total relief from pain.  This has been a great relief to Michael and I, as well as our family.  We are hoping that this relief is permanent, and that I will be able to be more active with training and other MR LCD duties.

     

    Shortcut Keys

     

    In Microsoft Word and Excel and other such programs, there are a lot of shortcut keys that can help to make things quicker and easier than trying to navigate tricky menu options.
    A lot of them are things you just won’t ever use, and are aimed at more specific users, but there are quite a few that are helpful to everyone.

    Shortcut Keys are usually a combination of keyboard keys that you press simultaneously.  Most often, the Control key (usually bottom left of your keyboard, Ctrl) is used with another key

    Here is a list of my most used shortcut Keys

    Ctrl S – Saves the document to the last saved location.  If this is the first save, it will open the “Save As” dialog box.

    Ctrl P – Opens the “Print” dialog box for printing & preview options

    Ctrl C – If you select text, either by mouse dragging, or by pressing shift & then the arrow keys, this will Copy your selected text and place it on the “Clipboard” ready for you to paste where you want it

    Ctrl X – Same as Copy, except it Cuts or removes the selected text

    Ctrl V – This then pastes in the text that was cut or copied

    Ctrl A – This will select all the text in the document

    For a more comprehensive list of Shortcut Keys, please visit

    http://www.mrlcd.com.au/microsoft-word-shortcut-keys/

     

    Scare-ware

    There is a new type of infection affecting computers at the moment. It is being called scare-ware. As the name suggests, the infection gives you a warning telling you that something very serious has happened to your computer. Telling you that if you just click on the link that the infection will be removed.

    Usually the further down the links that they tell you to go the harder it is to remove the infection.

    If you find that you have been infected with a scare-ware infection. Call MR LCD before you do anything else. It may be able to be removed with ease.

     

    Anti-Virus

    MR LCD has been trialling a new anti-virus protection. It’s from Microsoft and is called Microsoft Security Essentials.

    MR LCD is now recommending this program, it has stood up to the test of being very good at removing infections, easy to use, and very small resource usage. It will update with Windows updates and will scan behind the scenes. It is a free download from Microsoft:

    http://www.microsoft.com/security_essentials/

    MR LCD has used this program to remove many infections that other antivirus programs have not been able to remove.

    It is only available to users of Genuine Windows operating systems.

    If you need help changing over to Microsoft Security Essentials call MR LCD to arrange an appointment.

  • February 2009 Newsletter

    Posted on February 14th, 2009 Michael Drummond No comments

    And the Oscar goes to

    I have a confession, I love awards shows. I get really teary when someone gives a heartfelt speech, but my favourite moment at yesterday’s Oscars (apart from Heath winning his well deserved best supporting actor) was when Kate Winslett started thanking her parents, but didn’t know where they were sitting, so asked her dad to whistle… and he did. It was so great to see someone just acting like a real person for once! So in the vein of all things award shows, here are my top ten websites of the moment…

    My top ten websites!

    • 10. Amazon www.amazon.com – This site started as a one stop shop for both new and used books, but has now expanded to so much more. I use this site to order CDs that are hard to find in Aus, or movies that haven’t been released here yet! The site lists all their prices in US$, so you might need to go to www.xe.com (Universal Currency Converter) to see if it’s worth buying after the conversion, but I have picked up some great bargains, especially when the dollar was stronger
    • 9. Google Maps www.maps.google.com.auThis is a great site for looking up where you need to go. It’s all very well that your GPS gives you directions, but how will you know what it looks like when you get there? By clicking on street view (if available) you can see what the address looks like from the street.
    • 8. Tiny URL www.tinyurl.comSo often you want to send someone a website address, or post it in your facebook status update, but the website address is just too long. If you enter it in on this website, it gets shrunk to a much shorter and more manageable length.
    • 7. Bureau of Meteorology Rainfall Radar mirror.bom.gov.auThis site is great for seeing what the weather is doing, and looks absolutely spectacular in a big storm. You can see how fast the rain is moving towards you, or check if it really is a good idea to head to The Entrance for that picnic. We always check it before heading up to the drive-in at Heddon Greta (www.drive-in.com.au)
    • 6. 2Day FM www.2dayfm.com.au/playerThis one is pretty self explanatory, crystal clear radio reception while you work.
    • 5. Internet Movie Database www.imdb.comSo you know that you like Hugh Jackman, but you just can’t think of what movies he’s been in. Or you love the movie Schindler’s List, and want to see what other movies the director has made. Or you think that Kate Winslett and Leonardo di Caprio would be so good in a movie together, and want to know if that has happened. This is the site for you. Lists all people involved in the production of movies and tv shows, and is even starting to get quite a few Aussie shows up there too.
    • 4. The Breast Cancer Site www.thebreastcancersite.comThe blurb from their site says: “Your click on the “Click Here to Give – it’s FREE” button helps fund free mammograms for women in need — low-income, inner-city and minority women whose awareness of breast cancer and opportunity for help is often limited. Your click is paid for by site sponsors, and mammogram funding is provided to clinics throughout the U.S. through the efforts of the National Breast Cancer Foundation.” I know it’s in the US, but every bit helps in the fight against breast cancer. You can sign up to get an email reminder every day, it only takes about a minute but I think it’s well worth it.
    • 3. Facebook www.facebook.comIt seems like such a simple idea that people would get over very quickly, but these types of sites are taking the world by storm, I think because really we all want to connect. I visit my site countless times in a day, loving reading what my friends are up to, and tending my virtual green patch (no black thumbs in cyberspace!). I do warn, it can become very addictive, and you will probably start thinking of everything you do in short sentences for your status update!
    • 2. Mail2Web www.mail2web.comThis site is so handy to remember, all you need is your email address and password, and you can check your email from any machine in the world! This is especially handy if you know your email program is getting stuck on one message that is too big to download, you can log into it here, read through it, and delete it so that your other mail can come through.

    And the winner is…

    • 1. MR LCD www.mrlcd.com.auWell it will be very soon at least. We have been working with a fantastic web designer, and our new site will be going live sometime soon, and I am looking forward to hearing what you all think.

    So there you have it, the 10 sites I visit and enjoy most. And in the interest of fairness, I though I would quickly list my 12 year old son’s top 3

    1. Facebook www.facebook.com
    2. Cartoon Dave www.cartoondave.com
    3. Fantastic Contraption www.fantasticcontraption.com

    Newsletter Offer

    It is time to set up an automatic back up system for your important files and images. Until the end of February, have MR LCD install an external hard drive and set up an automatic back up for the all inclusive price of $242.*

    *Conditions apply.  Minimum operating system Windows XP.  Standard set up will take 1/2 hour.  If other problems arise on your computer that prevent the installation of the back up file, these will be charged at the standard hourly rate.

    Tell your friends

    If you know someone that might be interested in this email, please forward it to them, using the link found at the bottom of this newsletter.

    Don’t Forget

    Don’t forget, we have reduced our rates for a limited time, and we will be returning to our regular rates soon, so get in quick.

    Also, Laura is available for one-on-one tutoring at $55 for 45 minutes, please call for an appointment

  • January 2009 Newsletter

    Posted on January 19th, 2009 Michael Drummond No comments

    Welcome to 2009

    Well here we are, 2009 already, and time to really get stuck into work.  Michael and I have had a great time over the school holidays hanging out with the kids, with the highlight being both of us getting our boat licences, and buying a very small and cheap run-about (you have to start somewhere!)

    I hope over this year to bring you a helpful and informative newsletter once a month, filled with things to make your time on the computer as easy and painless as possible, to give you more time to spend doing the things you love!

    How to get the best from your computer guy

    There are many things that you can do *before* your computer guy comes to make sure that everything runs as smoothly (and quickly) as possible

    1. Write Down Error Messages EXACTLY – This is a really important habit to get into.  It’s probably worth going to one of the back to school sales and buying a 2c exercise book to sit next to your computer.  When an error message pops up write down the date and time, and the exact message.  Often this message will only appear rarely, but if it starts to come up more often, you will need to let your computer guy know.  With it all documented in a book, you will be able to tell your computer guy how long the problem has been going on, and with the exact wording they will be able to find the solution much quicker and easier.  Make sure that you write down the entire message, as there can be messages which are worded similarly, but are actually very different problems.
    2. Make a list of what you want looked at – Just the same as going to a doctor, you are quite likely to forget what you wanted looked at when your computer guy arrives.  If you write a list, then you can give it to them, and they can look at the list and put all the pieces together for a full diagnosis.  Often what you think may be the main problem can just be a symptom of a larger issue, and without all the information  it may be missed (eg. Telling the doctor that you have indigestion and forgetting to say that you have chest pains occasionally too)
    3. Don’t wait until your computer completely dies – Too often we find that people ignore error messages for many weeks or even months, and it’s not until the computer won’t start that they call us out.  This is not the most cost effective solution, and can often lead to losing all of your information that you had saved on your computer, and many hours of repair time.  If you start to think that something may be playing up on your computer, that is the time to call, and your computer guy may be able to give you a simple solution over the phone, or simply come out for a short visit.  It is also worth considering regular maintenance for your computer.  Just as you send your car to the mechanic regularly, regular check ups for your computer can help to ensure the healthy running of your system.
    4. Back Up, Back Up, Back Up – I cannot stress this enough.  If you have valuable files on your computer, such as business documents, your baby’s first smile, or great-grandma’s last family photo, you really need to back them up.  The simplest and easiest way to do this is with an external drive, that you can back up to every time you finish working on your computer.  This will ensure that if some freak accident occurs, you should still be able to recover all those important files.  It is also probably worth considering keeping two back ups, one you keep onsite in case anything goes wrong, and one (such as a CD) with the truly irreplaceable files that you keep at your parent’s house or a trusted friend just in case something dreadful such as fire or flood strikes.

    If you follow these few steps, your computer guy will be able to do the work that your computer needs in as little time as possible.

    Newsletter Offer

    It is time to set up an automatic back up system for your important files and images. Until the end of February, have MR LCD install an external hard drive and set up an automatic back up for the all inclusive price of $242.*

    *Conditions apply.  Minimum operating system Windows XP.  Standard set up will take 1/2 hour.  If other problems arise on your computer that prevent the installation of the back up file, these will be charged at the standard hourly rate.

    Tell your friends

    If you know someone that might be interested in this email, please forward it to them, using the link found at the bottom of this newsletter.

    Don’t Forget

    Don’t forget, we have reduced our rates for a limited time, and we will be returning to our regular rates soon, so get in quick.

    Also, Laura is available for one-on-one tutoring at $55 for 45 minutes, please call for an appointment

  • Christmas Greetings and Opening Hours

    Posted on December 23rd, 2008 Michael Drummond No comments

    Christmas 2008

    We hope you and your family have a Happy and Safe Christmas and hope that 2009 will be filled with exciting new adventures.

    From Michael and Laura @ MR LCD

    We will be open every week day over the Christmas break, except for Christmas Day and New Years Day

  • Urgent Update Advice

    Posted on December 18th, 2008 Michael Drummond No comments

    Important Internet Explorer Security Update

    You may have heard about a security threat to Microsoft Internet Explorer where your online gaming details could possibly be captured and used by someone else to access your gaming accounts.  This obviously could have easily led to other personal information being captured such as banking details.

    Microsoft have released an update this morning which will resolve this issue.  Please make sure you run an update this morning.  You can do this through the Windows Update on your computer, or by clicking HERE

    Tell your friends

    If you know someone that might be interested in this email, please forward it to them, using the link found at the bottom of this newsletter.

    If you have any questions, or need to be talked through any of this process, please call Michael on 1300 4 67523 or 04270 67523

    Christmas Trading Hours

    We will be open every week day over the Christmas break, except for Christmas Day and New Years Day.

  • November 2008 Price Reduction

    Posted on November 4th, 2008 Michael Drummond No comments

    Hourly Rate Reduction

    MR LCD understands how tough things are at the moment.

    As a goodwill gesture to our clients we are reducing our hourly rate pricing from $121 ph to $99.00 ph.

    We assure you our quality of service and performance will not drop, as a matter of fact we will perform smarter because that’s what is needed at this time. We look forward to your continued support in the tough times ahead.

    Regards,
    Michael and Laura

    Tell your friends

    If you know someone that might be interested in this email, please forward it to them, using the link found at the bottom of this newsletter.

  • October 2008 Newsletter

    Posted on October 31st, 2008 Michael Drummond No comments

    Welcome to our October Newsletter

    Thank you to all our loyal readers.    I have really appreciated your feedback on these newsletters, and hope that I can continue to give you information that is helpful.  Our exciting news is that MR LCD turns 5 in November.  While we actually started the business in July 2003, November 2003 was when Michael left full time employment to put all his time into MR LCD.  So to all our customers, and especially the ones who have been with us from the very beginning, we say thank you for the support that you have given us over the past 5 years, and we look forward to looking after you for many years to come!!

    Keyboard Shortcuts

    So you have to sit down and write a letter, but keep avoiding it because you know that the process is going to take some time, especially trying to find the different menu options that you need as you work.  The good news is that there are quite a few simple keyboard shortcuts that will help you get through the task quickly.  A lot of them use the control key (Ctrl) in conjunction with another letter key.  These both need to be pressed at the same time.

    Here is a list of a few simple shortcuts for Microsoft Word:

    • Ctrl S = Save. If you have not yet saved the document, it will open the save as window.  If you have already named the document in save as, it will just save the document.  This is perfect for making sure that you don’t lose any information if something goes wron, such as a power out.  Try to remember Ctrl S every time you hit enter!!
    • Ctrl P = Print. This will open the print window so you can choose the options to print.  Of course, if you just want to use the default settings, hit enter straight away
    • Ctrl N = New. This will open a new, blank document
    • Ctrl O = Open. This will open the window to select which existing file you want to open
    • Ctrl B = Bold.  This will “turn on or off” bold.  Anything you type after pressing Ctrl B will be in bold, until you press Ctrl B again to stop.  You can also highlight a section and press Ctrl B, and the highlighted section will be made bold.
    • Ctrl I = Italics.  Same as Bold, but will put the text in italics.
    • Ctrl U = Underline. Same as Bold and Italics, but will underline the text.
    • Ctrl C = Copy. Highlight a section and this will copy the text
    • Ctrl X = Cut.  Highlight section and this will cut or remove the text
    • Ctrl V  =Paste. This will insert at the cursor any copied or cut text
    • Ctrl W  =Close. This will close the document.  If you have not saved the document, you will be prompted to do so.

    Hope fully these few tips will help you spend less time next time you have to create a Word Document!

    Newsletter Offer

    If you would like individualised training on your computer at home at a time that suits you, call MR LCD. Laura will come and sit with you and talk through what you would like to learn, and guide you through steps to make your computer use simple and easy!! $55 for 45 minutes, or buy a block of 10 for $500. Call Michael 1300 4 MRLCD (67523) and leave a message, and Laura will call you back, or call Laura directly on 0413 318 837.

    New Banking Details

    We have changed Banks, we decided it was time for some happy banking! Can you please update your internet banking to our new bank details:

    Account Name is still MR LCD
    BSB 302975
    Account 0005029

    We will keep our old account temporarily while we make the transition, but please update as soon as possible to make sure payments don’t go missing!

    MR LCD is now on Facebook

    We have set up a facebook group called MR LCD.  Please feel free to come check it out, and post any suggestions for future newsletters, and ask any simple questions you have, and we will answer them as quickly as possible.

    Tell your friends

    If you know someone that might be interested in this email, please forward it to them, using the link found at the bottom of this newsletter.

  • September 2008 Newsletter

    Posted on September 24th, 2008 Michael Drummond No comments

    Spring Cleaning

    Spring has sprung, so it’s time to spring clean, and even your computer can benefit!!

    Firstly- check that your virus and spyware protection programs are up to date.  New viruses are written daily, so an antivirus or spyware program that is only one month out of date can miss many of the new viruses or spyware.  For spyware, there is no need to spend money on this, as Microsoft provide an excellent free one called Windows Defender.  For the latest version go to Windows Defender.  For antivirus, we use and recommend CA antivirus.  Make sure if purchasing that you buy only the anti-virus, not the complete security suite, as you will be paying for elements that aren’t needed and will slow your computer.  Go to our links page CA Antivirus.

    Secondly- uninstall games and programs that are no longer used.  Make sure that you uninstall them instead of just deleting.  Many of these programs imbed information into your computer that isn’t removed when you simply delete.  Be careful what you start uninstalling though, as something you don’t recognise could be a vital program for the running of your computer, and uninstalling it could make things stop working.  If you are unsure, make a quick call to MR LCD and we can usually tell you if it sounds like a system component.  If there are programs that you have deleted in the past and not uninstalled, they could be one reason why your computer could be running slowly.  As removing this involves going into parts of your computer that can seriously affect the running of your system, I suggest getting MR LCD to come and clean it up instead of potentially damaging your operating system.

    Thirdly- Get your computer off the carpet.  So much dust ends up inside your computer as it is, but sitting directly on the carpet can increase this, and also increase the likelihood of overheating.  If there is nowhere else for your computer than on the floor, place it on a plank of wood or something to raise it up slightly and allow the air to flow around it. The best possible thing is to have 10cm between the base of the tower and the floor.

    Newsletter Offer

    Sick of having cables running through your house so everyone’s computer can use the internet?  Like to be able to sit out in the yard in this glorious sunshine instead of being stuck inside near a phone line?  You need to configure your home with wireless.  Until 31st October, you can have MR LCD supply, install and configure a wireless ADSL modem/router and USB Wireless adapter in your home for $198.  This includes modem/router (RRP $99), wireless adapter (RRP $55) and one hour onsite setup.  ($165 For router and setup without wireless adapter)

    New Banking Details

    We have changed Banks, we decided it was time for some happy banking! Can you please update your internet banking to our new bank details:

    Account Name is still MR LCD
    BSB 302975
    Account 0005029

    We will keep our old account temporarily while we make the transition, but please update as soon as possible to make sure payments don’t go missing!

    Tell your friends

    If you know someone that might be interested in this email, please forward it to them, using the link found at the bottom of this newsletter.